Printer troubleshooting

[Jerry B]

I have hp deskjet 5940 I am haven problems with the color settings,Does any one have an Idle . Jerry B

[Craig A]

The first thing is power down......pull the plug for a bit and restart. I'm assuming you are using settings that you used before......
My next move would be to UNinstall the printer, reboot and Windows will PROBABLY automatically reinstall it.....don't necessarily trust Windows to install the right drivers.......check them first.
If it STILL doesn't work, check the HP website for updated drivers and if there are updated drivers, you may apply them using Device Manager.
If THAT doesn't do it and you can remember when your problem first showed itself, you might try a system restore if you are lucky enough to find a restore date in the right time frame.
I can't say I've been real lucky getting good dates with System Restore, even though I periodically set a restore point.
It HAS bailed me out though.
If NONE of the above works.......you're on your own.......
If ONE of the above actually works, please post back and enlighten us as to what did the trick.

I DID find this tidbit in a google search which MIGHT be of help:

I did run into an problem though. Before each color page, it would print some sort of test page. I contacted HP support. They told me to unplug printer from computer. While HOLDing Power Botton, press Resume (aka Paper Feed) 4 times, and RELEASE Power Button. This will print a hardware test page with an errors. This fixed my problem and it didn't show any errors. 'Alexis' from HP Live Support at HP.com was the support technician