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Computer, Camera and ISP Problems

Odd Problem, Windows 6.1.7601

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Old 01-15-2017, 06:47:14 AM
Elden DuRand's Avatar
Elden DuRand Elden DuRand is offline
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Default Odd Problem, Windows 6.1.7601

This has happened three times so far, about three weeks apart.

I come in to check mail, Smokstak, etc. in the morning and go to email (Thunderbird). No internet connection. Reset DSL modem. No change.

Go to browser (Firefox). Again no internet connection.

Close and re-open both. No change.

Now, it gets weird. Try to shut down Windoze. Nothing happens for several minutes, then desktop disappears and screen goes blank. After that, nothing happens for at least an hour (when I give-up). Cursor is still working and moving. Hard drive occasionally blips during this time but it is probably firmware housekeeping.

Ctrl-Alt-Del doesn't do anything. Hard reset doesn't do anything. The only thing that works is to turn the power off and back on. Comes back with the Safe Mode prompt then boots normally and works fine until the next incident.

I am running regular Malware Bytes and Avast scans and they turn up nothing. I am careful to never open attachments from unknown users or attachments from any odd emails.

Since I cannot get into Windows Explorer at these times, I can't see if any oddball Applications or Processes are running.

What's going on here? Does anyone know?
Take care - Elden
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