Antique Engines and Old Iron

[Home] - [HELP] - [Forums] - [Library] - [Photo Gallery] - [Groups] - [Classified Ads] - [Subscribe] - [Links] - [Books] - [Sponsors] -

Go Back   SmokStak > SmokStak® General Discussion > Computer, Camera and ISP Problems
Forgot Password? Join Us!

Notices

Computer, Camera and ISP Problems Solutions for accessing and using the SmokStak® boards. Posting pictures, preventing viruses and solving internet service provider problems.

Computer, Camera and ISP Problems

Comcast Cable Options


this thread has 25 replies and has been viewed 2094 times

Reply
 
Thread Tools Display Modes
  #11  
Old 12-23-2017, 12:44:43 AM
squidtrap squidtrap is offline
Subscriber
 
Join Date: Nov 2012
Location: Forked River, New Jersey
Posts: 1,272
Thanks: 1,893
Thanked 619 Times in 413 Posts
Default Re: Comcast Cable Options

bob-i did the test , its in post #1

also i bought my router 2 years ago to save that 13.00 a month. also EVERYTHING from the pole throughout the house is new. thats the crap they keep telling me, lets get a tech out there to diagnose it. been there fone that, they told me my area is shi@ and the whole superstructure needs to be re done.

i dont even have fios and i live in a town of 30,000 but its 2 miles down the road. thats part of my beef is the speed sucks and i cant even get better service if i want so WHY dont i get the shi@ price?????
Reply With Quote
Sponsored Links
  #12  
Old 12-23-2017, 04:12:24 AM
Power Power is offline
Registered-III
 
Join Date: Aug 2011
Location: New Jersey
Posts: 4,671
Thanks: 1,078
Thanked 2,691 Times in 1,586 Posts
Default Re: Comcast Cable Options

Quote:
Originally Posted by squidtrap View Post
bob-i did the test , its in post #1

also i bought my router 2 years ago to save that 13.00 a month. also EVERYTHING from the pole throughout the house is new. thats the crap they keep telling me, lets get a tech out there to diagnose it. been there fone that, they told me my area is shi@ and the whole superstructure needs to be re done.

i dont even have fios and i live in a town of 30,000 but its 2 miles down the road. thats part of my beef is the speed sucks and i cant even get better service if i want so WHY dont i get the shi@ price?????
About 35 years ago, we lived in the only house about 900 feet down a gravel road. Cable co did not want to run a line for one house, but NJ had (still has?) a law saying when they wired a town, they had to wire every house, could not cherry pick. We complained to PUC, and cable co ran the line.

First time, it was some thin stuff- looked like RGU 58. Losses were so high, it was almost worthless. Teck came out, measured with meter, said signal very low. After some more complaining, they put an amplifier on pole where dirt road met paved road and ran a cable about as big as my pinkie finger to ground block on our house, RGU 6 into house. Signal was very strong.

Perhaps they need to install an amplifier and/ or use a lower loss cable.
Reply With Quote
The Following User Says Thank You to Power For This Post:
  #13  
Old 12-23-2017, 10:12:46 AM
I like oldstuff I like oldstuff is offline
Subscriber
 
Join Date: Jan 2012
Location: Milwaukee, Wisconsin, USA
Posts: 5,271
Thanks: 1,188
Thanked 5,354 Times in 2,149 Posts
Default Re: Comcast Cable Options

^ And that's why the companies are all starting to push satellite tv, the costs to install and maintain cable is high. I'm on Uverse fiber optic and it works well although the monthly is choking me. The speed is what you pay for. Pay more, get a faster speed.
They launched 10 more communication satellites from Vandeburg yesterday and once there are enough sats to prevent signal drop outs I'll likely switch back to it.

Click the link to check your internet speed. http://www.speedtest.net/
Attached Thumbnails
Click image for larger version

Name:	test.jpg
Views:	25
Size:	66.5 KB
ID:	298824  
Reply With Quote
  #14  
Old 12-25-2017, 12:43:26 PM
Wayne 440 Wayne 440 is online now
Registered-III
 
Join Date: Nov 2004
Location: Kentucky
Posts: 6,201
Thanks: 368
Thanked 5,218 Times in 2,517 Posts
Default Re: Comcast Cable Options

Quote:
Originally Posted by squidtrap View Post
...part of my beef is the speed sucks and i cant even get better service if i want so WHY dont i get the shi@ price?????
I can provide answers to that question, as I formerly worked for a company beginning with "C" -but you won't like them. In no particular order here are some possibilities-

(1) properly serving your location would cost more money than the company would recover within a reasonable time. In other words, they will lose money by building out to you, even if you pay for higher speed service.

(2) you may be seen as a chronic complainer - "no matter what we do this subscriber won't be happy- so why bother".

(3) most likely - you are paying the price they ask for the service you currently have. As long as that money keeps showing up, they have little to no incentive to do anything.

Here is how to change the situation IF it can be changed. First decide what you would do if Comcast removed every wire they own from your premises. Think about it for a while, and see if you want to take that chance - following my advice may result in disconnection and substantial difficulty with reconnection.

---------------------------------------------------------------------------------

Call the Company and tell them that you are not happy with the level of service and want either a substantial rate reduction or improved service right away. The first person you speak with will claim no authority to provide either one. *Say "please transfer me to someone who has that authority, or or disconnect my account" *. If you are asked to confirm your desire to disconnect go back to *.....*. The person you are speaking to will not want to be the one to decide to disconnect your service, so keep up the *.....*, until you get to someone that either shuts your account off or offers a substantial rate reduction. Do not accept " we are going to rebuild that area in a few weeks" - it will never happen.
Reply With Quote
The Following 2 Users Say Thank You to Wayne 440 For This Post:
  #15  
Old 12-25-2017, 05:02:58 PM
Power Power is offline
Registered-III
 
Join Date: Aug 2011
Location: New Jersey
Posts: 4,671
Thanks: 1,078
Thanked 2,691 Times in 1,586 Posts
Default Re: Comcast Cable Options

Quote:
Originally Posted by I like oldstuff View Post
^ And that's why the companies are all starting to push satellite tv, the costs to install and maintain cable is high. I'm on Uverse fiber optic and it works well although the monthly is choking me. The speed is what you pay for. Pay more, get a faster speed.
They launched 10 more communication satellites from Vandeburg yesterday and once there are enough sats to prevent signal drop outs I'll likely switch back to it.

Click the link to check your internet speed. http://www.speedtest.net/
Just ran test. I am supposed to get 100 down and up. Got 101 down, 122 up!
Reply With Quote
  #16  
Old 12-26-2017, 06:39:02 AM
I like oldstuff I like oldstuff is offline
Subscriber
 
Join Date: Jan 2012
Location: Milwaukee, Wisconsin, USA
Posts: 5,271
Thanks: 1,188
Thanked 5,354 Times in 2,149 Posts
Default Re: Comcast Cable Options

Quote:
Originally Posted by Power View Post
Just ran test. I am supposed to get 100 down and up. Got 101 down, 122 up!
Man you're cookin! You have some bigtime speed there.
Reply With Quote
  #17  
Old 12-26-2017, 07:19:18 PM
pegasuspinto pegasuspinto is offline
Registered-III
 
Join Date: Oct 2006
Location: Floyd, AR, USA
Posts: 2,711
Thanks: 331
Thanked 1,280 Times in 834 Posts
Default Re: Comcast Cable Options

Quote:
Originally Posted by Wayne 440 View Post

Call the Company and tell them that you are not happy with the level of service and want either a substantial rate reduction or improved service right away. The first person you speak with will claim no authority to provide either one. *Say "please transfer me to someone who has that authority, or or disconnect my account" *. If you are asked to confirm your desire to disconnect go back to *.....*. The person you are speaking to will not want to be the one to decide to disconnect your service, so keep up the *.....*, until you get to someone that either shuts your account off or offers a substantial rate reduction. Do not accept " we are going to rebuild that area in a few weeks" - it will never happen.
The above is EXACTLY right. Stand your ground and made them sweat. Do it right, they might come out and put in the latest equipment and turn your speed and channels up, for less money. They make more money off of you then you think, and are more desperate then you realize, to keep you. They will also quite happily let you pay the old high rate, I can PROMISE someone out there is paying full price for HBO and has been paying the same high price since the 80's.

Even if you loose service, they may come crawling back. I gave Windstream hell for 10+ years for their crappy service, and finally called them and told them to shove it and shove it NOW. I still get letters from them wanting me back.
Reply With Quote
  #18  
Old 12-27-2017, 03:22:20 AM
Wayne 440 Wayne 440 is online now
Registered-III
 
Join Date: Nov 2004
Location: Kentucky
Posts: 6,201
Thanks: 368
Thanked 5,218 Times in 2,517 Posts
Default Re: Comcast Cable Options

My (admittedly dated) experience has been that the actual decision makers in cable companies do not sweat losing a single customer or even several, but they also sometimes take extreme measures to satisfy a straight forward, courteous and well reasoned request.- the negotiation process with them can easily go either way.

I'll not forecast the results, I have seen both extremes. I have spent many $$ to serve houses that will never turn a profit, because someone asked nicely, and I have immediately disconnected customers who said the wrong words - i.e. "you had better...". In a few cases I was able to work the disconnect while the soon to be former customer was still on the phone

The goal of my advice is only to speed up the decision making process - in other words, you will quickly find out if the Company wants your business enough to take action to keep it or not.
Reply With Quote
  #19  
Old 12-31-2017, 11:51:50 PM
len k len k is online now
Registered-III
 
Join Date: Jun 2012
Location: Manchester, New Hampshire
Posts: 16,731
Thanks: 474
Thanked 6,078 Times in 4,423 Posts
Default Re: Comcast Cable Options

I think only way to get lower price internet is to switch providers every year or so. So your always in their promo pricing period. Same for satellite / comcast TV video service

My internet only service is up to $75-80 /month. In past I talked about canceling and asked how much lead time they need to disconnect. They connected me to another dept (neighbor said it's their customer retention dept), got no where with lowing price. But I didn't yet say cancel it

Neighbor sent a nicely worded letter to comcast president he got price reduction of maybe 33-40 % for 1 year. Ok, but not great.

Supposedly I have 25 meg/sec . but their own speed test ( for new customers) says I'm at ~3 consistently. Till they removed access to that program and now it's access for it's current customers shows 25 ???? Suspect that's not real.

Currently been getting Comcast notices my modem won't work after Jab 18, 2018, need to upgrade modem or rent one. Well phone company bill included website for DSL internet cost ...... was ~ 1/2 price at ~ $ 42/month so I'll have to call and get that.

If that doesn't work I'll cancel dad's internet (he passed last Feburary) and have GF ( who moved in) get same internet at promo pricing in her name.

Last edited by len k; 01-01-2018 at 12:32:13 AM.
Reply With Quote
  #20  
Old 01-01-2018, 12:17:21 AM
Harry's Avatar
Harry Harry is offline
Administrator
 
Join Date: Oct 2004
Location: Sarasota, Florida USA
Posts: 6,302
Thanks: 474
Thanked 11,827 Times in 2,051 Posts
Images: 312
Default Re: Comcast Cable Options

I've been paying Comcast for internet service at $49.95/month for quite some time. Recently, they informed me that they were increasing my speed and that all I needed to do was reset my modem. (Power OFF, then Power ON.)

It works fine now as it did before at 5 or 10 Mb. Netflix and YouTube runs with no waits and it was all I ever needed on the web. I guess I'll keep 'em on for a while. Now running 30 Mb.

AT&T on the other hand is about to be fired. I'll be going back to Verizon for my cell service so that all rooms of my house will have adequate cell service.

DirecTV is on the short list too. Too many re-runs of absolute crap. Unless you like to watch the same thing dozens of times, or Vampires, Drug Dealers or other crap like Uncle Buck or Buffy the Vampire Slayer. Guess I'm too old for that crap pile!

NetFlix is good at $10 per month, but it takes a while to search stuff out there as well.
Attached Thumbnails
Click image for larger version

Name:	speed-1.jpg
Views:	33
Size:	45.5 KB
ID:	299489  
__________________
-- Harry Engines Ignitions Videos Photos
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

F o r u m Jump

Similar Threads Chosen at Random
Thread Thread Starter F o r u m Replies Last Post
Bridgeport DRO options. Greg Shipley Machine Shop and Tool Talk 3 05-14-2015 10:02:00 AM
Famous Gib Key Options Christopher Markley Antique Gas Engine Discussion 4 03-28-2011 10:21:20 AM
classified ad options help Dan Wiese Antique Gas Engine Discussion 0 03-20-2009 02:03:01 PM
Generator Options esandine Onan Generators 5 01-13-2009 10:45:59 AM
Briggs 5HP Key Options KirkWallace Small Air Cooled Gasoline Engines 9 12-13-2008 02:41:40 AM


Use "Ctrl" mouse wheel to change screen size.
All times are GMT -4. The time now is 06:43:59 PM.

Smokstak and Enginads site search!


All use is subject to our TERMS OF SERVICE
SMOKSTAK® is a Registered Trade Mark - A Community of Antique Engine Enthusiasts
Copyright © 2000 - 2016 by Harry Matthews P.O. Box 5612 - Sarasota, FL 34277