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eBay Item Not Recieved Case


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  #11  
Old 06-08-2014, 01:04:53 AM
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Toesmack Toesmack is offline
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Default Re: eBay Item Not Recieved Case

Auto swap meets, tractor shows and other such venues. I have also dropped a large part of the product line.
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  #12  
Old 06-08-2014, 09:25:53 AM
Power Power is offline
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Default Re: eBay Item Not Recieved Case

I am an ooccasional e-By seller, and as such, do not qualify for discounts.
I thought the advantage of using e-By shipping is they can track shipment and proof of delivery, thus obviating not shipped or not delivered claims.

Using their postage gives them tracking and shows them the item was actually shipped and when it was delivered.

If they are not going to honor that, then I see no advantage in using their shipping. There are less expensive options.
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  #13  
Old 06-12-2014, 10:02:44 AM
DieselAddicted DieselAddicted is online now
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Default Re: eBay Item Not Recieved Case

Hi, I feel for your situation, nobody actually wins in these deals but as you have found the seller is responsible for the item until it is in the hands of the buyer. Insurance is to cover the shipper NOT the buyer which is opposite of common belief,, until one gets into one of these deals. SO next time your on the other end of a deal and the seller says pay extra for insurance to cover YOU, you decline it.
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Old 06-12-2014, 01:01:54 PM
Ronald E. McClellan Ronald E. McClellan is offline
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Default Re: eBay Item Not Recieved Case

My problem just started today (Thursday). I bought something on ebay for $475.00 plus shipping. I received it this morning FedEx) and when unpacked the glass parts are smashed beyond repair (bad packing Job People don't understand inertia) making it worthless. I took pictures and sent them to the seller. That is all I can do for the first step. Ron
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  #15  
Old 06-13-2014, 06:28:28 AM
DieselAddicted DieselAddicted is online now
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Default Re: eBay Item Not Recieved Case

Quote:
Originally Posted by Ronald E. McClellan View Post
My problem just started today (Thursday). I bought something on ebay for $475.00 plus shipping. I received it this morning FedEx) and when unpacked the glass parts are smashed beyond repair (bad packing Job People don't understand inertia) making it worthless. I took pictures and sent them to the seller. That is all I can do for the first step. Ron
Been there done that several times now. Sellers who have never had this happen to them previously will assume that it is your problem to deal with but will soon get an education if you file claim with Ebay so start a claim with Ebay now! Go to your ebay page under purchases and look to the right side and you will find a drop down list and one of the choices is "there is a problem with the item, or similar and follow the instructions. You only have a certain time frame to get that done and if you miss it then you ARE screwed.
If you have never been through the process before you will find that Ebay and Paypal are very partial to buyers as it pertains to such. Ebay will rule that the seller is responsible to get the item to you in one piece and will remove your payment from his account and refund it. He will then have to fight the shipping company to get paid for the item.

As I told the OP here it is the sellers responsibility to get the items to you in one piece. If there is no insurance or the shpper denies the claim it is the seller who is out, not the buyer.
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  #16  
Old 08-04-2014, 10:05:04 PM
BobM BobM is offline
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Default Re: eBay Item Not Recieved Case

Open a case resolution case evial bay akways sides with buyers
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