Onan 12MDJC-3R/2268D Serial #16c859299 White Smoke

[Billy J Shafer]

Some times a shop has no choice. But to use old parts. That still work fine. But the item rebuilt should have a note on it. Rebuilt with used parts that meet specs. And should be charged so. Always made me mad to find used parts on an item that was sold as new. Most of the time the dishonest shops don't last long.

This shop sounds like an honest shop. Sometimes even honest shops make mistakes on billing. But it sounds like they did a good job of rebuilding.

[sscummins]

Yes they did a good rebuild, not trying to take away from them that, just the quoting it out as new and billing as new then telling me after the fact it was used parts, that steamed me a little to where I wont go back to them,

But it runs and that makes me happy. So I have thanked them for that and told them they would have had another thanks if it was quoted/billed correctly.

Steve

I dont think I slammed anyone, I said they quoted me one thing and gave/charged me another. what your experience is, is exactly that, your experience which has no reflection on mine, I mentioned they gave me a pump that works and I am happy for it, I just would have appreciated it more if honesty was a little bit more played on their part up front not after the fact when question on it.
But thanks for your experience shared here FLracer.

Steve

[Wayne 440]

Slightly O/T but- my advice is that once you find a good injection shop, do anything you can to remain their favorite customer. A good shop is well worth spending a few $$ for coffee and donuts once in a while, just so they remember and like you.

[sscummins]

Wayne 440, thats some good advise, thanks,