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Computer, Camera and ISP Problems

#%#@%% They got me again


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  #1  
Old 11-23-2013, 08:50:56 AM
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Default #%#@%% They got me again

Yeah, I screwed up again

Free downloads seem to be hiding places for things that take over computers.

This time it was a free ringtone. This one came with an "SPO" toolbar and the program was 7zip which it claimed I could remove if I didn't like it by simply removing the program.
Which I did.
Shortly after the screen goes to a blue green color and there is nothing else there (this doesn't seem to be the deadly blue screen), as shortly after I've got a Weather channel screen with the usual "Close" button in the on the top right and "speed up you computer" sub screen on the bottom right.
Click the close button, the screen shrinks to the bottom left with the normal shrink/expand thing.
All the stuff on the Weather channel screen works as well as the "fix now" (I don't want to go there) link on the speed up your computer thing.

I found that if I left click the Weather channel logo in the bottom left it opens with my normal internet screen, but the start button and other stuff on the bottom tool bar is missing, meaning I can't get back into the computer. THE ONLY THING THAT ACTUALLY FUNCTIONS IS MY FAVORITES BUTTON, WHICH IS HOW I GOT HERE.
I'm marooned here and right now this forum is my lifeline.

HELP!!!!

Writing this is my note in a bottle my only alternative is diving in the water and taking the PC to one of the PC geeks.
I'm hoping there is a better alternative to that.

Advice eagerly accepted.

GUS (the dumbass)
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  #2  
Old 11-23-2013, 08:59:47 AM
pegasuspinto pegasuspinto is offline
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Default Re: #%#@%% They got me again

if you look at the bottom, or possibly any one side of the desktop screen, there may be a thin line. put your mouse over the line and the pointer will change to a double arrow. click and hold the mouse and drag the toolbar into the open
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  #3  
Old 11-23-2013, 10:49:00 AM
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Default Re: #%#@%% They got me again

Download he free version of Malwarebytes and run a scan. It'll find many gremlins then you can delete the nasty buggers.

Once completed the crap is gone. But in some cases you may have to reload windows or whatever ops system you have.
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Old 11-23-2013, 12:07:08 PM
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Default Re: #%#@%% They got me again

Do the above Malwarebytes, and/or...

You may need to shut down and then come up on "safe mode".

Next, look into your Accessories, System Tools, System Restore.

Pick a restore date BEFORE you downloaded the crap. Step cautiously if you've never done it before! There are better folks to help you than me. I've also heard that bugs can disable Malwarebytes unless you have the full purchased version.
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  #5  
Old 11-23-2013, 12:12:42 PM
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Default Re: #%#@%% They got me again

How do you get the free version of Malwarebytes ?
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  #6  
Old 11-23-2013, 02:08:55 PM
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Default Re: #%#@%% They got me again

http://www.malwarebytes.org/mwb-download/
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  #7  
Old 11-23-2013, 02:32:20 PM
Al Illinois Al Illinois is offline
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Default Re: #%#@%% They got me again

If you install & run Malwarebytes, CCleaner (free versions) & defrag your Hard Drive about once a week or so, your troubles will be over. I also run the free version of AVG Antivirus.
Al Louck
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Old 11-23-2013, 03:17:29 PM
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Default Re: #%#@%% They got me again

I run the paid full version of Avast and the paid full version of Malwarebytes and my troubles are not over. There's a load of crap out there on the web!
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  #9  
Old 11-23-2013, 04:03:24 PM
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Default Re: #%#@%% They got me again

Also running Avast AV free.

**When you download and run Mawarebytes, don't forget it does not automatically update. You have to click on it and tell it to update every few days.
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Old 11-23-2013, 05:13:16 PM
gleaner gleaner is offline
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Default Re: #%#@%% They got me again

I had this same thing happen to me last week. I ain't much of a computer wiz so a kid that works for the telephone company came over and hooked me up with Malwarebytes. It cleaned everything up. So much for the protection plan I had been paying Best Buy $40 per year for.
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  #11  
Old 11-23-2013, 08:18:17 PM
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Default Re: #%#@%% They got me again

Quote:
Originally Posted by Al Illinois View Post
If you install & run Malwarebytes, CCleaner (free versions) & defrag your Hard Drive about once a week or so, your troubles will be over. I also run the free version of AVG Antivirus.
Al Louck
And WHILE running it BE OFF LINE!
You might even have to be disconnected to install it.......

If you don't know how to go offline pull the phone/cat5 plug.......

By the way.......there's nothing inherently wrong with free downloads but you have to be careful and always always ALWAYS do a CUSTOM install or, sure as hell, you'll wind up with some crap you didn't bargain for.
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  #12  
Old 11-23-2013, 08:50:02 PM
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Default Re: #%#@%% They got me again

+1 on craig's "always always ALWAYS do a CUSTOM install or, sure as hell, you'll wind up with some crap you didn't bargain for.
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  #13  
Old 11-23-2013, 11:47:00 PM
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Default Re: #%#@%% They got me again

Gus,
In my experience the free downloads are a joke with the exception of FileHippo site. I am now even suspecting FileHippo has passed me a few viruses. I run Windows 8 with McAfee and my system stays fairly clean. I do need to run CCleaner to clean it once a week.
Hope it gets better,
Jack
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  #14  
Old 11-24-2013, 07:54:04 AM
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Default Re: #%#@%% They got me again

I agree the "free" download sites often load-up their packages with toolbars, ads and just plain junk.

Recently, after a major crash, I was downloading apps that I'd been using before and got the "Snap Do Engine".

That thing, before I got it eradicated, kept changing my home page, added pop ups and generally just pissed me off. Malware Bytes got rid of all but the program entry and even "Remove Programs" in Windoze 7 can't touch it.

As far as I know, that thing isn't causing trouble but I'd sure like to kill-off what's left of it.

A couple of words to the wise.....

- Have a good bot killer and firewall installed FIRST, before downloading apps.

- Be sure to opt for the "expert" or "manual" option and carefully uncheck the sometimes hard-to-find boxes for the crap that comes along with what you really want.

"I might be paranoid but that doesn't mean that they aren't out to get me!"
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  #15  
Old 11-24-2013, 11:12:35 AM
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Default Re: #%#@%% They got me again

I am running Windows Security Essentials on Windows 7 and the wife is running Windows Defender on Windows 8. They are both free and are preloaded on your computer. If not you can get them off Microsoft's web site.
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  #16  
Old 11-24-2013, 02:33:05 PM
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Default Re: #%#@%% They got me again

I've had good luck using SuperAntiSpyware ( free version ) in addition to Microsoft Security Essentials
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Old 11-24-2013, 02:58:52 PM
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Default Re: #%#@%% They got me again

I don't know anything about computers and mine crashed. I payed for some outfit to keep my computer working. Whenever I have a problem, I click on their icon and they connect on my computer and fix it. It cost me about $55 per year.
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  #18  
Old 11-25-2013, 08:03:07 AM
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Default Re: #%#@%% They got me again

I got it.
While poking around I found I could still access my C drive by using File>Open>Browse and selecting C drive. From there I did a system restore.

Fairly simple, just took a while to engage my brain.
This time the computer geek didn't get my $$, at least this time.
Turns out the Weather Channel app was at least part of the problem.

Now to get some security in here (more free downloads ).
I really have to learn not to start pushing buttons.

Many thanks for all the help, you guys rock.

GUS (still a dumbass, but now a happy one)
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Old 11-25-2013, 10:19:16 AM
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Default Re: #%#@%% They got me again

Advanced Uninstaller Pro (free) gets rid of all the remnants.
Gives you a list of what was installed when, and you can search for all registry entries and delete them.
It also has a set of file and registry tools and internet browser tools.
Cnet is another safe download site.
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