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eBayŠ Auction Discussion

ebay question/problem


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  #11  
Old 03-01-2017, 06:43:03 PM
G.M.Johnson G.M.Johnson is offline
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Default Re: ebay question/problem

Damn Tom, that really sucks! E-Bay is really getting bad for sellers and they make it way to easy for buyers to pull all kinds of crap and get away with it! I myself just got done with a guy who purchased a dryer motor blower assembly, then he found out it didn't fit his dryer, then contacted me he wanted a refund and how "I" wanted to proceed! I pretty much told him he screwed up and I would give him a refund but he is paying for shipping because HE screwed up, not me! That was a month ago and haven't heard anything back yet.
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  #12  
Old 03-01-2017, 06:53:11 PM
Amax Amax is offline
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Default Re: ebay question/problem

Quote:
Originally Posted by SmokinFlux View Post
Damn Tom, that really sucks! E-Bay is really getting bad for sellers and they make it way to easy for buyers to pull all kinds of crap and get away with it! I myself just got done with a guy who purchased a dryer motor blower assembly, then he found out it didn't fit his dryer, then contacted me he wanted a refund and how "I" wanted to proceed! I pretty much told him he screwed up and I would give him a refund but he is paying for shipping because HE screwed up, not me! That was a month ago and haven't heard anything back yet.
If he contacted you outside of eBay or otherwise without going through the eBay return process you might be OK. But if the buyer filed the return request with eBay, what I wrote in the post above applies.
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  #13  
Old 03-01-2017, 07:27:33 PM
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Steve Kreiner Steve Kreiner is offline
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Default Re: ebay question/problem

What gets me most of the time you send them a message about the item and they never respond so my thought is tough shit they don't need to sell it or just lost a bid.
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  #14  
Old 03-01-2017, 11:35:09 PM
uglyblue66 uglyblue66 is offline
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Default Re: ebay question/problem

I sell old cb radios and such on ebay. Car radios and what not.
When I list them, I list as "Parts not working"
If they light up or something I tell what it will and wont do and explain that it does this at the time of the listing.Shipping and handling could change that.. But with the item listed as Parts not working, I feel Like I am covered.
I know of 1 case a friend that sells concert tshirts on ebay.
1 shirt she sold the buyer whined and wanted a refund. Ebay of course sided with the buyer. But they did say that he needed to ship the shirt back.
He did. it had been worn for about 2 weeks,not washed and had several tears and rips in it. She doubts it was even the same shirt. She sent photos and what not to ebay, they still sided with the buyer. Total scam pulled by the buyer.
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Old 03-01-2017, 11:45:25 PM
Amax Amax is offline
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Default Re: ebay question/problem

Quote:
Originally Posted by Steve Kreiner View Post
What gets me most of the time you send them a message about the item and they never respond so my thought is tough shit they don't need to sell it or just lost a bid.
That's just dumb. Anything I sell on eBay, I flood the buyer with messages, from a simple 'thank you for your business' to every step of the way with order fulfillment - in spite of the fact that eBay automatically provides them with certain automatic updates.

The reason is that everyone loves communication, no one likes sitting in the dark wondering what is happening, even when things are progressing smoothly.

A side benefit is that eBay can see that I am proactive about communication in case any deal goes tits up as I establish a track record - the eBay folks look at that if a problem arises. IOW, it is BS repellent.
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