Cancelled Auctions AFTER Won The Auction

Scotty 2

Active member
Hello all
I don't buy much off ebay but in the last few months I have had 2 auctions cancelled AFTER I won the item and paid for it. Both items did not have a reserve or buy it now price.
How is this possible? It's an auction.
When you register with ebay they continually tell you your entering a legal contract when you bid. Why bother bidding if it's not really an auction?

Cheers Scott
 

Vanman

Subscriber
Yeah, evidently the "binding contract" thing is a joke. I won an auction (only bidder, no reserve) for a Kohler DC electric plant from a seller who is also a member here, as it turns out! It was going to be local pickup and pay at time of pickup, and he just refused to follow through as regards an address or meeting time etc. Ebay told me "they can't force a seller to sell". No kidding. They should revoke dead beat sellers' privileges, charge them a fee, I don't know. Something besides nothing.

I think many sellers are delusional about the value of everything they "attempt" to sell (as in move the decimal point over at least one place lol), but try (and succeed) to cheat the system by not paying for a reserve auction. Doesn't get the bidding they hoped for? Just refuse to follow through!

Keith
 

Kris Golden

New member
Ebay is a joke and has been since day 1. Back about 18 years ago I bought a few things through Ebay. First 3 things went good - then I bought something with shipping included. The guy found out shipping was more than I bought the item for and refused to ship. Even tried to extort more money from me to help cover shipping. I somewhat less than kindly told him what he could do with his extortion demands. He sent my check back - after he had opened it and had his fingerprints on it, by writing "return to sender" on the envelope, thereby screwing the postal service out of funds, but Ebay wouldn't stand behind me so I've never bought anything else and NEVER will. I wrote very strong negative feedback for the pheukwadd and he tried to get sue me for defamation. I told him I'd be glad to see him in court as my FIL was a police captian and we were going to get his prints from my check PLUS I had his extortion emails wanting more money, printed and ready for court and a copy of the sale contract with HIS TERMS clearly stated. He tried to get Ebay to remove my feedback. They refused so he quit using that identity and started over with a new identity. I never heard any more on his lawsuit. :shrug:
 

Ralph Erb

New member
File a complaint with E-Bay (Go to customer service) I had the same thing happen and they kicked them off E-Bay. You can also leave a very scorching feedback.
 

FWurth

One Millionth Post
This is the reason that I don't like E Bay. I got ripped off to the tune of $800. on a E Bay auction scam. Got the bid on an Item that apparently never existed. Sent the money order and never heard from seller again. E Bay refused to do any thing about it. Happens often, not much even E Bay can do to police these scammers. There's always scammers out there looking for easy money.
 

Andrew Mackey

Moderator
EBay and Paypal ripped me off for $400. I bought a wooden model airplane and the seller didnt ship. Complainned to EBay and got nowheres, same with Paypal. They refused to return my money - said seller shipped, but would not produce proof. i wouldnt buy from EBay on a bet. :rant: :mad:
 

K-Tron

Active member
Andrew, you had to have talked to the wrong person at ebay, because ebay always sides with the buyer when an issue like this arises. Fwurth, why anyone would use a money order on ebay is beyond me. You were asking for problems. Paypal is your source of protection, without it ebay cannot verify any payments were made, since ebay and paypal were hand in hand. As of about ten months ago, a buyer can no longer leave negative feedback, which has let rogue ebayers run rampant. I have flagged many ebay listings which are bought, cancelled and re-sold by the seller. As per the original poster, I would contact ebay with the item number and a screenshot of your payment made. Ebay will step in and do something. A seller can only commit this sort of act if they all of a sudden list that the item was lost or stolen. They can only do this once per year, so if you struck out twice with the same seller this year, ebay would shut their account down. At least that is how ebay operates in the USA. It might be different in Oz. Did you at least get your money refunded after the item was cancelled? It should have been an automatic refund if the seller selected that the item was lost or stolen.

Chris
 

Scotty 2

Active member
As per the original poster, I would contact ebay with the item number and a screenshot of your payment made. Ebay will step in and do something. A seller can only commit this sort of act if they all of a sudden list that the item was lost or stolen. They can only do this once per year, so if you struck out twice with the same seller this year, ebay would shut their account down. At least that is how ebay operates in the USA. It might be different in Oz. Did you at least get your money refunded after the item was cancelled? It should have been an automatic refund if the seller selected that the item was lost or stolen.
The reply from ebay
I know how stressful it is when a seller just cancel an order. Know that cancellation on the site should be an agreement between trading partners. That way, everything is clear.
I've looked into this and I see there was no communication from the seller at all as to why they would cancel the sale. This is definitely not right as this is a binding contract and we expect the seller to complete the sale.
Don't worry, I've noted this seller on my end and we'll look into their account and activities on the site and we'll take appropriate action as per our guidelines.
At this point, the transaction has been fully cancelled and money has been refunded, I'm afraid we consider the transaction as closed now. I understand you wanted the item, I can go out of my way to contact the seller and advise them to get back with at least an explanation as to why they cancelled the order and provide possible option. Yet, please understand that I can only do so much on my end.

In other words...tough noogies Batman.
I did ask them to go out of their way and find out why.......I mean, that's their job isn't it? :rant:
Ebay should start suing some of these clowns for breach of contract. Only then will things change. And yes, people don't put reserves on to save a few cents in ebay fees.

Cheers scott
 

G Willikers

Sponsor
Ebay has been a great resource for me over the years. I would recommend it to anyone. It is very easy to use, as is Paypal.
I can recall only three instances which did not go my way over several hundred purchases ( I have never sold anything on ebay - more of a hoarder and when stuff gets here it never leaves!).
One was a nice steam engine catalogue. Although I was high bidder, he claimed a reserve and I couldn't negotiate a new price. I bought some nice stuff from him on other occasions.
Another was a piece of literature that never arrived. I contacted the seller by phone and by email and he said it would be shipped. It was odd. He went from having good feedback to multiple negative feedback right at the time I made the purchase - he must have had some negative personal event. He could not be contacted after that. I left a negative feedback and wrote it off.
The other was a vintage ad which never arrived. I contacted seller and he said he had sent. I believed him as we were having problems with the mail. I asked if he had a high resolution scan which he did send me. All was well.
In all, I was out $75 for that second item where the seller went under cover. Life goes on.
On the flip side, I have had some good encounters. I was high bidder on a nos Champion 34 spark plug, which are good to find. I got an email from the seller's son a day or so later. He said that the night the auction closed, his Dad died! He requested some time to figure things out and bury his Dad. I said take all the time you need. Later, when he started communicating again, I asked if he had any more of those plugs and he said he would check. I ended up buying several from him in a private deal.
I have been screwed by auctioneers at farm auctions, by used car dealers, the list is long. It is all part of the game.
 

AussieIron

Subscriber
I guess Ebay can't control a sellers actions on any particular sale. But after the sale,they should then ban that seller from Ebay and from any new account they then try to open. It is an auction site ,and when you win the auction, you should get the item. If the item goes too cheap, or the seller gets a better offer elsewhere, it's too easy to get out of the deal. They just say the items lost or damaged, and that's it! -Cheers-Neil.
 
Ebay is in business to make money for ebay. Ebay doesn’t honestly give a crap about customers, only sellers. You just hope you buy from a honest seller. The only positive thing ebay does for buyers, is giving them 30 days to send anything back for any reason, thus screwing honest sellers. They have an auction monopoly no one has yet to conquer. Their only dream ebay has is to be another Amazon, which they have miserably failed at. I sell, and buy on ebay, but until something better comes along, if you can’t beat em, join em.
 

Scotty 2

Active member
I guess Ebay can't control a sellers actions on any particular sale. But after the sale,they should then ban that seller from Ebay and from any new account they then try to open. It is an auction site ,and when you win the auction, you should get the item. If the item goes too cheap, or the seller gets a better offer elsewhere, it's too easy to get out of the deal. They just say the items lost or damaged, and that's it! -Cheers-Neil.
It's getting worse. Out of the last 14 wins I've had 7 bad experiences of people not honoring the sale. One is still trying to sell the same item after telling ebay it had been lost. :shrug:
Not one of the bad sellers has been banned but I got banned for asking for a phone number to look at a tractor that the seller had no idea about. Apparently I'm supposed to buy it then pull out of the sale after paying for it. :rant:
Buyer security sucks. And without buyers, Ebay is nothing.
 
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