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Comcast Cable Options

squidtrap

Registered
Last Subscription Date
10/08/2018
we are basically handcuffed to this company unless you switch to satellite or dish or something like sling tv or whatever those other options are.

we have something called tripple play, tv, landline and computer. same deal up up up .its over 200.00 a month for the 3, would do away with the landline, but wife says NO.

we really just need computer,and basic tv, but we do watch GOOD tv shows, and some sports, nat geo, stuff like that.

my son says switch to just basic cable, no landline, and he has netflix. also pays for quicker internet (says mine is worthless barley can get phone to load when he is here) my download speed is 13.73 and upload is 10.21 they claim i am the farthest from something called a hub???? i told them then i should be paying rock bottom price, they wont budge.

anyhow any computer people have any suggestions on either ditching comcast or going w/something like my son has. they also keep advertising a promo price for new customers which i was thinking of just changing to my wifes name to get the deal.
 

I like oldstuff

Registered
Last Subscription Date
11/09/2015
Re: comcast cable options

It in a sense doesn't matter which carrier you have as they all are masters at ratcheting the bill up. I'm on ATT Uverse for cable, internet @ ~20 mbps, and land line.

The bill routinely goes up to $220/month then I get on the phone and bitch about it. I used to have a higher level of programs but have cut back to basic cable and limited land line. Now it's down to $150 of course with added taxes, magical fees, and sur charges netting a bill around $175. They always want to switch customers to Direct TV satellite as they want to and will get rid of all the cables and the associated maintenance costs. I tell them that I had DTV and when a storm comes it quits. They keep pushing it and sooner or later we all will have to switch to sat.

Spectrum, (the old Time Warner) is offering deals but within a year you'll be back over $200.
 

Ronald E. McClellan

Subscriber
Last Subscription Date
01/05/2020
Re: comcast cable options

You/we are all hooked! Just like the drug addict , you have to pay for your next fix. They have you hooked because you/we can't live with that social connection.I can tell you and I can tell the drug addict to stop doing what you are doing and sit down and read a good book. Think that will work? Ha Ha. I lived in the days when we had Radio , no TV , no phone , no internet. I think that people were more content then. Ron
 

gnucklehead

Subscriber
Last Subscription Date
07/13/2019
If you speak with someone from your provider, mention the word "cancel" - they should bump you up to a higher-level rep with more power to deal. If you've had them for years, they should give you a break.

They are all the same though - you only really "save" money for the first year, then they whack you for the 2nd year :bonk: After the full term they should drop the price to the monthly average cost.... But they don't, unless you threaten them. They'll try to sell you more services instead, so you have to be strong :crazy:

There are plenty of options for IP-based "landline" services, video streaming, etc., which could all go up in price if your ISP shakes them down for equal access. But there should also be some interesting bundles coming along, too, including wireless.
 
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I like oldstuff

Registered
Last Subscription Date
11/09/2015
G, they rely on the fact that you'll accept the bill as you're hooked!
The longer you are a customer the more they can jack you up as they know you won't dump them.
 

s100

Registered
I am a bit mystified how anyone could be conned into paying for something that was at one time FREE for all to enjoy (or hate). I've never paid for TV but I sympathize on the other fronts, internet and phone.

I've always lived where there are plenty of TV stations available to watch with no more investment than an old coat hanger and a curb find TV. But now I am considering moving to an area where I am told there is NO on air TV available. My friends tell me that there is some way of watching TV programs via the internet. Not sure how that works but you may want to look into that. I've thought about it a bit and have come to the conclusion that I really look forward to not having any TV. Try it, you may like it. It's not like I will miss anything. The only commercial TV I can recall watching during the past several years was the Kentucky Derby. I might watch a business program occasionally or some cooking shows around supper time. I can live without those, I think.

I've never had much luck with demanding that price hikes be rescinded. I think that is because I always have the cheapest service, just basic phone and extra slow internet. They want to get rid of people like me and replace me with folks who will hand over their paycheck for expensive options. If I say I will quit if they don't adjust their prices they just say, "Good. Go ahead."

So good luck with your quest to find cheaper TV. But in closing let me make two small suggestions. You say you are paying $200/mo for the TV etc. Think about what you could do with that money if the TV was gone. But hey it's only money and money is easily come by. Now consider the TIME lost in front of the idiot box. Time is truly a priceless commodity because no one I know is making any more. Think what you could do with those hours wasted in front of the "Tonight Show" or whatever people watch nowadays. Then decide what you are going to do.

Oh, one last thing. The last time I made a change from real copper wire phone and dsl to a cable-based phone and internet, I learned that, despite the sellers' comments to the contrary, that the internet based phone service is NOT a primary phone, as the phone goes out when the electrical power is lost. So if a wire gets knocked down in the back yard I can't even call the electric company or 911 to let them know. If I move I will have to consider for the first time getting a portable hand phone as I do not want to lose my 911 calling ability when the power goes out. I hate it, but it's an indisputable fact that technology leaves us few if any GOOD choices so we have to stir through the noxious soup of not good to find the least toxic options.
 

Power

Registered
squidtrap; said:
my son says switch to just basic cable, no landline, and he has netflix. also pays for quicker internet (says mine is worthless barley can get phone to load when he is here) my download speed is 13.73 and upload is 10.21
.

Your son is right!

I used to have cable. 60 down, 50 up.
Switched to fiber. They say 100 up or down. I verified it via speedtest.com.

13 is a joke. You need at least in 20's to stream movies with Hulu, Netflix, etc.

I agree with your comments on copper. I am a member of Office of emergency management, so keep copper, as it is the only thing that works when the power goes out.

Cable kept going up every year. I would talk to them, get transferred to customer retention, and get a good price for another year. Last year they would not drop below $65/ month for cable, so I switched to fiber. I negotiated a senior discount, and pay a bit under $50/month for copper wire phone and cable.
 

Nick

Registered
Last Subscription Date
04/18/2014
13 is a joke. You need at least in 20's to stream movies with Hulu, Netflix, etc.
I live too far off the main road for the cable company to hook me up, was quoted $8K to run cable to my house. So my only option is dsl over copper wire - 12mbps on a good day. It is plenty fast enough to stream Netflix, Hulu, Amazon or any of the other streaming services out there.

Sure do miss my old Time Warner turbo high speed internet though. 60mbps and reliable for only $40/mo. I pay $60 for the lesser dsl but my only other option is satellite. That is faster but we exceed the data cap by at least 4x each month and dang that would add up!

As for teli, I cancelled cable tv years ago when I got a Roku box. Maybe it's because we watch less than an hour per day but haven't missed having cable tv at all. There hasn't been anything we wanted to watch that we couldn't find thru a streaming service or the internet.
 

squidtrap

Registered
Last Subscription Date
10/08/2018
thanks for the reply's, im going to have my son bring his box over to see the speed and see what channels he has, (compared to mine) and then have him do his Netflix thing and see what the wife thinks.
 

Bob Willman

Subscriber
Last Subscription Date
02/16/2020
There are several online speed check sites that will tell you download and upload speeds after a quick test. Google "speed check". Some will allow you to check speed from different locations.

Bob
WB8NQW
 

squidtrap

Registered
Last Subscription Date
10/08/2018
bob-i did the test , its in post #1

also i bought my router 2 years ago to save that 13.00 a month. also EVERYTHING from the pole throughout the house is new. thats the crap they keep telling me, lets get a tech out there to diagnose it. been there fone that, they told me my area is shi@ and the whole superstructure needs to be re done.

i dont even have fios and i live in a town of 30,000 but its 2 miles down the road. thats part of my beef is the speed sucks and i cant even get better service if i want so WHY dont i get the shi@ price?????
 

Power

Registered
bob-i did the test , its in post #1

also i bought my router 2 years ago to save that 13.00 a month. also EVERYTHING from the pole throughout the house is new. thats the crap they keep telling me, lets get a tech out there to diagnose it. been there fone that, they told me my area is shi@ and the whole superstructure needs to be re done.

i dont even have fios and i live in a town of 30,000 but its 2 miles down the road. thats part of my beef is the speed sucks and i cant even get better service if i want so WHY dont i get the shi@ price?????
About 35 years ago, we lived in the only house about 900 feet down a gravel road. Cable co did not want to run a line for one house, but NJ had (still has?) a law saying when they wired a town, they had to wire every house, could not cherry pick. We complained to PUC, and cable co ran the line.

First time, it was some thin stuff- looked like RGU 58. Losses were so high, it was almost worthless. Teck came out, measured with meter, said signal very low. After some more complaining, they put an amplifier on pole where dirt road met paved road and ran a cable about as big as my pinkie finger to ground block on our house, RGU 6 into house. Signal was very strong.

Perhaps they need to install an amplifier and/ or use a lower loss cable.
 

I like oldstuff

Registered
Last Subscription Date
11/09/2015
^ And that's why the companies are all starting to push satellite tv, the costs to install and maintain cable is high. I'm on Uverse fiber optic and it works well although the monthly is choking me. The speed is what you pay for. Pay more, get a faster speed.
They launched 10 more communication satellites from Vandeburg yesterday and once there are enough sats to prevent signal drop outs I'll likely switch back to it.

Click the link to check your internet speed. http://www.speedtest.net/
 

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Wayne 440

Registered
...part of my beef is the speed sucks and i cant even get better service if i want so WHY dont i get the shi@ price?????
I can provide answers to that question, as I formerly worked for a company beginning with "C" -but you won't like them. In no particular order here are some possibilities-

(1) properly serving your location would cost more money than the company would recover within a reasonable time. In other words, they will lose money by building out to you, even if you pay for higher speed service.

(2) you may be seen as a chronic complainer - "no matter what we do this subscriber won't be happy- so why bother".

(3) most likely - you are paying the price they ask for the service you currently have. As long as that money keeps showing up, they have little to no incentive to do anything.

Here is how to change the situation IF it can be changed. First decide what you would do if Comcast removed every wire they own from your premises. Think about it for a while, and see if you want to take that chance - following my advice may result in disconnection and substantial difficulty with reconnection.

---------------------------------------------------------------------------------

Call the Company and tell them that you are not happy with the level of service and want either a substantial rate reduction or improved service right away. The first person you speak with will claim no authority to provide either one. *Say "please transfer me to someone who has that authority, or or disconnect my account" *. If you are asked to confirm your desire to disconnect go back to *.....*. The person you are speaking to will not want to be the one to decide to disconnect your service, so keep up the *.....*, until you get to someone that either shuts your account off or offers a substantial rate reduction. Do not accept " we are going to rebuild that area in a few weeks" - it will never happen.
 

Power

Registered
^ And that's why the companies are all starting to push satellite tv, the costs to install and maintain cable is high. I'm on Uverse fiber optic and it works well although the monthly is choking me. The speed is what you pay for. Pay more, get a faster speed.
They launched 10 more communication satellites from Vandeburg yesterday and once there are enough sats to prevent signal drop outs I'll likely switch back to it.

Click the link to check your internet speed. http://www.speedtest.net/
Just ran test. I am supposed to get 100 down and up. Got 101 down, 122 up!
 

pegasuspinto

Registered
Call the Company and tell them that you are not happy with the level of service and want either a substantial rate reduction or improved service right away. The first person you speak with will claim no authority to provide either one. *Say "please transfer me to someone who has that authority, or or disconnect my account" *. If you are asked to confirm your desire to disconnect go back to *.....*. The person you are speaking to will not want to be the one to decide to disconnect your service, so keep up the *.....*, until you get to someone that either shuts your account off or offers a substantial rate reduction. Do not accept " we are going to rebuild that area in a few weeks" - it will never happen.
The above is EXACTLY right. Stand your ground and made them sweat. Do it right, they might come out and put in the latest equipment and turn your speed and channels up, for less money. They make more money off of you then you think, and are more desperate then you realize, to keep you. They will also quite happily let you pay the old high rate, I can PROMISE someone out there is paying full price for HBO and has been paying the same high price since the 80's.

Even if you loose service, they may come crawling back. I gave Windstream hell for 10+ years for their crappy service, and finally called them and told them to shove it and shove it NOW. I still get letters from them wanting me back.
 

Wayne 440

Registered
My (admittedly dated) experience has been that the actual decision makers in cable companies do not sweat losing a single customer or even several, but they also sometimes take extreme measures to satisfy a straight forward, courteous and well reasoned request.- the negotiation process with them can easily go either way.

I'll not forecast the results, I have seen both extremes. I have spent many $$ to serve houses that will never turn a profit, because someone asked nicely, and I have immediately disconnected customers who said the wrong words - i.e. "you had better...". In a few cases I was able to work the disconnect while the soon to be former customer was still on the phone :brows:

The goal of my advice is only to speed up the decision making process - in other words, you will quickly find out if the Company wants your business enough to take action to keep it or not.
 

len k

Subscriber
Last Subscription Date
12/12/2018
I think only way to get lower price internet is to switch providers every year or so. So your always in their promo pricing period. Same for satellite / comcast TV video service

My internet only service is up to $75-80 /month. In past I talked about canceling and asked how much lead time they need to disconnect. They connected me to another dept (neighbor said it's their customer retention dept), got no where with lowing price. But I didn't yet say cancel it

Neighbor sent a nicely worded letter to comcast president he got price reduction of maybe 33-40 % for 1 year. Ok, but not great.

Supposedly I have 25 meg/sec . but their own speed test ( for new customers) says I'm at ~3 consistently. Till they removed access to that program and now it's access for it's current customers shows 25 ???? Suspect that's not real.

Currently been getting Comcast notices my modem won't work after Jab 18, 2018, need to upgrade modem or rent one. Well phone company bill included website for DSL internet cost ...... was ~ 1/2 price at ~ $ 42/month so I'll have to call and get that.

If that doesn't work I'll cancel dad's internet (he passed last Feburary) and have GF ( who moved in) get same internet at promo pricing in her name.
 
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Harry

Administrator
Staff member
I've been paying Comcast for internet service at $49.95/month for quite some time. Recently, they informed me that they were increasing my speed and that all I needed to do was reset my modem. (Power OFF, then Power ON.)

It works fine now as it did before at 5 or 10 Mb. Netflix and YouTube runs with no waits and it was all I ever needed on the web. I guess I'll keep 'em on for a while. Now running 30 Mb.

AT&T on the other hand is about to be fired. I'll be going back to Verizon for my cell service so that all rooms of my house will have adequate cell service.

DirecTV is on the short list too. Too many re-runs of absolute crap. Unless you like to watch the same thing dozens of times, or Vampires, Drug Dealers or other crap like Uncle Buck or Buffy the Vampire Slayer. Guess I'm too old for that crap pile!

NetFlix is good at $10 per month, but it takes a while to search stuff out there as well.
 

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